Thank you to all those who attended one of our two consultation events on phase two of the proposals for Beam Park.
We are here for you! L&Q have a team on site dedicated to the Beam Park Estate delivering a high standard of service for all residents and commercial occupiers of Beam Park. The team is involved during the design stage to ensure the sustainability of the project.
Shamari is your primary contact for all estate management queries/issues
Contact Shamari on shamarigranttalbert@lqgroup.org.uk
Mark is responsible for caretaking at Beam Park Contact Mark on mlombardi@lqgroup.org.ukk
Harry is responsible for supporting Shamari to carry out her estate management duties.
Jennifer supports Harry and Shamari, making sure the team has the right resources to deliver an excellent service.
Ray is responsible for managing all caretakers at Beam Park Contact Raymond on rstares@lqgroup.org.uk You may contact the team on 0300 456 9998
Simple Life London is an award-winning build to rent landlord and manages Valentines House, Beechmont House and Endura House.
Residents living in these blocks should contact Simple Life London directly with any questions or queries. You can find all your tenancy documentation and information about the buildings on the My Simple Life London mobile app, available to download for free from the App Store or Google Play.
You can also find out more at www.simplelifelondon.co.uk/residents, with information including:
If you know someone who may be interested in renting from Simple Life London, head to www.simplelifelondon.co.uk for more information about the developments.
Visitor parking is available in marked VP bays only for vehicles with a valid Virtual Visitor Parking (VVP) session. WE suggest residents who cannot park in their bay, use these bays when necessary. Please note: There is one marked disabled VP bay on site, this bay is for use by Blue Badge holders only with a valid VVP session.
Residents with an allocated bay are encouraged to self-enforce their own allocated parking bay, when necessary, via the PCM self-enforcement App. This will allow you to take timed/dated photographic evidence of any unauthorised vehicle parked in your allocated bay for PCM to issue a postal PCN.
When using the App, please always select ‘Parked without the authority of the bay owner’ as the contravention and always include the sentence ‘I did not authorise this vehicle to park in my bay’ within the notes section.
There is no charge for you to use this service and you can enforce within your allocated bay by using this app facility ONLY i.e not for use in any other areas of the development. For more information on how this service can work for you, please contact PCM on the details provided.
Please note, self-enforcement of any resident parking bay is in conjunction with PCM operatives patrolling all numbered parking spaces for valid permit holders.
L&Q has no jurisdiction over enforced vehicles and will under no circumstances act as mediators in any cases concerning enforcement action of any vehicles.
Reporting vehicles – If you would like to report an unauthorised vehicle, please inform PCM only, L&Q should not be contacted with these reports. You can use the following ink which will send the information you provide direct to the local Operative: www.parkingcontrolmanagement.co.uk/report
L&Q are committed to delivering high quality site services at Beam Park.
If you have any queries regarding your household waste or recycling collection, please visit your London Borough Council via the weblinks listed opposite:
Need to report a repair in your communal areas?
If you need to report a repair in any communal areas, please click here to report a communal repair online or call T: 0300 456 9996
Please provide a description of the repair, its location and include your contact details.
Need to report a repair to your home?
If you need to report a repair in your home, please follow the guidance below:
Private purchasers
Contact Customer Services on 01277 233 699 or via email customerservicespseast@cpplc.com
L&Q tenants and leaseholders
Please click here to report a home repair online or call T: 0300 456 9996
Contact our Aftercare team to report any issues within the property on E: lqaftercarelondon@lqgroup.org.uk or call Aftercare Direct T: 0208 189 7604 between 08:30am – 5pm (Mon – Fri).
For out of hours, please call T: 0300 456 9998
Problems with heating and hot water supply?
For any issues relating to your heating and hot water supply, please contact:
L&Q Energy
Contact L&Q Energy helpdesk about your account via email landqenergy@lqgroup.org.uk or via telephone 0333 003 3733
The heating and hot water is managed by L&Q Energy. Please contact them via email landqenergy@lqgroup.org.uk or via telephone 0333 003 3733
Beam Park is a safe community and we want to keep it that way. As a new development with a changing landscape, we will from time-to-time experience issues. So it’s important to ensure that we report ASB where possible to allow us and our partners the opportunity to address your concerns. We work closely with our partners such as the Police and Council representatives to address these matters, where appropriate. We encourage our residents to report issues directly to our partners as well as your Estate Management team.
Report to your local Metropolitan Police:
Report to your local Council:
Contact your Estate Management team at BeamParkEnquiries@lqgroup.org.uk if you would like to discuss any aspects of your service or park charge.
Contact your Estate Management team at BeamParkEnquiries@lqgroup.org.uk if you require an additional or replacement fob. We will require your full address, number of fobs required and whether you require a communal entrance or car park fob.
If a fob key is lost or stolen, we are able to remove the fob from the system to ensure community safety. Each fob has an individual number printed on it. The fob is linked to an address and can be cancelled by accessing the system and amending the details on record.